About Us

Our Vision

To be the best Business Improvement Centre in Australia.

Our Purpose

We believe that Business Owners go into business to achieve a better lifestyle.  But many end up working long hours, not making the money they should and giving up on their dreams.  We believe that being in business should give you a great lifestyle.

Our purpose is to help business owners earn more and work less.

Our Values

  • Commitment – to our purpose of helping business owners achieve their dreams.
  • Excellence – in all we do.  Good enough isn’t.
  • Respect – for every person as an individual.
  • Success – continuously striving toward our goals.
  • Self-improvement – we never stop learning.
  • Fun – in all we do.

Our Promise to you

Business Owners go into business to achieve a better lifestyle.  But many end up working long hours, not making the money they should and giving up on their dreams.  We believe that being in business should give you a great lifestyle. Our promise is to help you earn more and work less.  We focus on getting you results fast.  We’re not about complicated management theories or building convoluted business plans.  We like nothing better than helping you find out exactly where you want to go, building a simple one-page plan to help you get there and then guiding you to actually implement the plan and get the results you deserve.

Our History

We’ve been helping Business Owners and managers since May 2001.

Since 2001 we’ve worked with literally hundreds of local business people from industries as diverse as law firms and accounting firms, to steel fabricators, consultants, commercial farmers, food service companies, service stations, recruitment companies air conditioning companies, pubs and building firms…just to name a few. We’ve also presented seminars and workshops to thousands of business people right here in the Hunter as well as presenting and training internationally in the US, New Zealand, Europe Indonesia and Fiji.

 

Our Uniqueness? – We Fix Business Owners’ Headaches

We understand that running a business, particularly a small to medium size one can be a lonely road.  Unlike huge corporations which have lots of “department heads,” you may be in a position where the buck always stops with you, no matter how trivial the problem or challenge is.

We understand how tough it can be to be in business.

What distinguishes us from most other consulting firms is that we focus on getting you results fast.  We’re not about complicated management theories or building convoluted business plans.

Quite frankly, we like nothing better than helping you find out exactly where you want to go, building a simple one-page plan to help you get there and then guiding you to actually implement the plan and get the results you deserve.

Meet The Partners of the Firm

David Crook

David Crook

David Crook

  1. David grew up in small business – starting out as an apprentice Refrigeration & Air Conditioning Mechanic sweeping the workshop floor to Supervising Mechanic to Sales Manager. David is passionate about helping business owners achieve what they dreamed about when they made the decision to start their own business.
  2. Having completed a BTEC National Certificate in Refrigeration & Air Conditioning, David then completed further Post Graduate studies in Business Administration at the University of Newcastle.
  3. David was in the Sales and Marketing field for some 15 years, working with a multinational manufacturing company where he was responsible for the development & growth of 75 small to medium businesses.
  4. David is a husband and father of two boys and understands the demands of running a business and balancing the needs of family.

Harry Raftos

Harry Raftos

Harry Raftos

  1. Harry grew up in small business.  His family owned everything from Card and Gift Shops to Video Arcades, Cafés and Restaurants.  Harry is passionate about helping Business Owners achieve what they dreamed about when they first made the decision to start their own business.
  2. Having completed a Bachelor of Science Degree (1988) and an Honours Degree in Psychology (1989) at the University of Newcastle, Harry then entered self-employment in the field of property development and building.
  3. Harry spent 6 years between 1996 and 2001 in sales and marketing with a multinational company.
  4. Harry is a husband and father of 2 boys and understands the demands of running a business and balancing the needs of family.