Extraordinary Customer Service Made Easy
Businesses that provide superior customer service can charge more for their products and services, realize greater profits and increase their market share. Come to this workshop to get some simple but highly effective tools to improve your customer service.
Here’s what you’ll learn:
- Why customer satisfaction is not enough
- Why clients leave your business
- How to keep your customers coming back for more
- The importance of consistency
- How to delight your customers…it’s easier than you think
Imagine having your top customers doing your selling for you. Having new customers flooding through your doors without advertising to them.
Picture someone who can’t stop spreading the word about you and your business. They have to talk about you wherever they go. They tell people at work, strangers in conversation, their friends and family. They RAVE about the experience they had with your business.
Consider how much you spend on advertising to get a customer in the door. What a waste of money if they are leaving dissatisfied…so you have to attract more new customers. Now consider how much you’ll save if each of those customers RAVE about your business to 5 people they know.
This workshop will sell out fast. Book your seats now.
Make a Booking
Date(s) - 05/07/2019
8:00 am - 9:30 am
Fort Scratchley Multipurpose Centre 1 Nobbys Road, Newcastle New South Wales