Archive for August 2020

Are Your Salespeople Repelling Customers?

What was your last experience in “retail land” like?  The last time you needed to buy something large…maybe a car, a piece of furniture or a TV? Were you truly helped? OR Did a salesperson try to push a product on you? Did you find the process helpful, or was it frustrating? Was there any…

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Know your numbers…

WHAT IS A LEAD? A lead is an enquiry about your product or service. It’s someone who has engaged with your business in some small way. Below are some of the methods by which a lead could come into your business: A telephone call A walk in An enquiry form being filled in on your…

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