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You’ve Only Got 4000 Weeks!

Let’s get this into perspective and give you a number straight away that horrifies some people. We get about 4,000 weeks on this planet, yep that’s right 4,000 weeks. That’s all that we get…about 80 years. Has this horrified you? Well it’s reality.  Time keeps on ticking and there’s nothing we can do to control…

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Do you want profits with that?

Picture this…you’re at the drive-thru window at McDonalds and you’ve ordered “one cheeseburger”. What are the chances that you won’t be asked “do you want fries with that” or “do you want that in a meal” or “would you like anything else with that”? Almost zero. What about in your business?  Do any similar questions…

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How To Delegate Effectively

Why You’re Too Scared to Delegate Can you relate to this?….You’ve got so much on your plate you don’t know where to start. You’ve got lots of jobs you could give to others but by the time you explain it to them and show them how to do it…you may as well do it yourself.…

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Are You Wasting Your Time Quoting?

Are you wasting your time quoting? If you are like many business owners, you or your salespeople, spend a lot of time working on quotes.  Yes, quotes can be the lifeblood of your business…but quotes that are not converted to sales are a waste of your time and money!  Why do some businesses convert 75%…

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Selling is a Science Not an Art

Mention the word selling and many people in business run a mile in the opposite direction.  Sure, on a rational level business people will acknowledge that “sales is the lifeblood of the business”, and that “without sales there is no business”.  But call them a “salesperson” and they’ll look at you as though you’ve insulted…

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Moments of Truth in Your Business

The 1989 bestseller “Moments of Truth’ by Jan Carlzon, the former president and CEO of Scandinavian Airlines (SAS) is an oldie but a goodie. Jan defined a “Moment of Truth” as a point in time where your customers come into contact with a part of your business….a touchpoint. These touchpoints set the tone for how…

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Are You Wasting Time Saving Money?

You’re working 50 to 60 hours a week but still can’t seem to get through your workload.  You know there has to be a better way to manage your time, but you haven’t found it yet.  How often do you get to the end of a day when you’ve worked really, really hard, but you…

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How to Lead Your Team

Not long ago, in the days before Covid-19, we ran a workshop with over 100 business owners in the room and I asked a very simple question. “Who in this room is happy to put up their hand and call themselves a leader?” Now out of 100 business owners in the room I reckon we…

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Ask Your Customers to Buy More

One of the quickest ways to improve sales is simply to ask your customers to buy more. Let me tell you a little story. I was in the market for a bike some time ago. I got recommended to a bike guy, I went to his bike shop and the experience was great. He picked…

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Systems Set You Free

You’ve fallen into the trap of doing it yourself rather than getting your people to do it and messing it up.  You are constantly interrupted to help others do their job. You’ve been working at your business for years but every time one of your key people gets sick, or goes on holidays, you get…

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