Momentum Business Insights Blog

How to transform your customer experience! customer service

With competition becoming fiercer and fiercer it's critical to differentiate your business...

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Reality check: What's your true customer service score? customer service minute on your business

David highlights a common blind spot in businesses: how they perceive their own customer service....

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Why clients leave you: The silent threat of perceived indifferenceĀ  customer service

Here's a number that might make you sit up and take notice: according to esteemed business...

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